Assistant Manager - 5638

Job Summary

Required Qualifications

• •High school diploma or GED
• •At least one (1) year of experience working in property management or a similar field
• •Excellent attention to detail and organizational skills
• •Strong mathematical skills
• •Strong customer service skills
• •Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed
• •Ability to speak, read and write in English
• •Ability to communicate effectively and in a timely manner, both verbally and in writing
• •Ability to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required
• •Must occasionally lift and/or move up to 25 pounds
• •Must frequently stand, walk, sit, and reach with hands and arms in completing duties
• •Possess knowledge of cleaning techniques and product use
• •Ability to tolerate safe fumes according to manufacturer's warning labels
• •Ability to clean apartment and common area interiors, including windows, according to company standards
• •Ability to walk entire property daily
• •Walking the property may include climbing stairs, walking on uneven ground and inclines
• •Must be able to perform each essential duty satisfactorily with or without reasonable accommodations
• •Always represent Guardian in a positive and professional manner
• •Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.)
• •Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian's policies on accounts receivable
• •Ensure that your work follows the affordable program requirements applicable to the property
• •Complete resident income certifications and recertifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements
• •Complete move-in/move-out paperwork with residents
• •Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable
• •Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining and updating the property's wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases
• •Identify leasing prospects and occasionally respond to routine leasing inquiries
• •Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system (Yardi Voyager)
• •Work with Community Manager and Maintenance staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors
• •Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times
• •Accurately record time worked, adhere to time keeping guidelines daily
• •Liaison with corporate departments to provide a team approach to the management of the property
• •Establish and maintain collaborative working relationships between departments and with coworkers
• •Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations

Desired Qualifications

• •Previous affordable housing experience, preferred
• •At least one (1) year of experience working in affordable property management, strongly preferred
• •If applicable, own or have access to a reliable and properly insured vehicle for use in business transportation needs and maintain a valid driver's license