Assistant Manager (4413)-2495 Lincoln Hiway East Unit 21
On-siteLancaster, Pennsylvania, United States
Job Summary
Oversee daily store operations and staff management while leading, training, and motivating team members to maintain high performance standards. Address customer inquiries and resolve issues promptly to ensure exceptional service, manage inventory levels through regular stock checks, and handle cash transactions and deposits accurately. Implement merchandising standards, create employee schedules, and enforce company policies to maintain a safe environment. Analyze sales data to contribute to performance improvement strategies and step in for the Store Manager as needed. Requires supervisory experience, proficiency in POS systems, and ability to work flexible hours including evenings, weekends, and holidays.
Required Qualifications
- Proven experience in retail or customer service
- supervisory experience
- Strong leadership skills
- ability to motivate and guide team members
- Excellent customer service skills
- customer-focused mindset
- Proficiency in inventory management
- cash handling procedures
- Solid problem-solving abilities
- decision-making skills
- Strong communication skills
- verbal communication
- written communication
- Excellent time management
- organizational skills
- Computer proficiency
- experience with POS systems
- scheduling software
- High school diploma
- Knowledge of retail operations
- store management practices
- Ability to work flexible hours
- evenings
- weekends
- holidays
- Physical ability to stand for extended periods
- lift up to 25 pounds
Desired Qualifications
- High school diploma or equivalent preferred
- Proven experience in retail or customer service, with supervisory experience preferred
- Strong leadership skills with the ability to motivate and guide team members
- Excellent customer service skills and a customer-focused mindset
- Proficiency in inventory management and cash handling procedures
- Solid problem-solving abilities and decision-making skills
- Strong communication skills, both verbal and written
- Excellent time management and organizational skills
- Computer proficiency, including experience with POS systems and scheduling software
- Knowledge of retail operations and store management practices
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