Assistant Manager

Assistant Branch Manager role at the Upminster branch focusing on the day-to-day running of the branch, supporting customers, coordinating operations and helping drive branch performance. Responsibilities include handling customer enquiries, sales and order processing, stock control and goods management, responding to emails and telephone enquiries, supporting customers in person and over the phone, checking deliveries against delivery notes, and maintaining high standards of customer service. The role requires strong customer service and communication skills, the ability to manage multiple tasks, comfort with email and Microsoft Office, and a practical, hands-on approach to work. Desirable experience includes work in garage doors, construction, builders merchants, home improvements or trade-related industries.