Assistant Manager

Assistant Branch Manager to support the day-to-day running of the Southampton branch, working with the Branch Manager to maintain efficient branch operations. Responsibilities include handling customer enquiries, sales and order processing, stock control and goods management, responding to emails and telephone enquiries, assisting customers in person and over the phone, checking deliveries against delivery notes, loading/unloading stock when required, and maintaining high standards of customer service. Requirements include supervisory, sales, or administrative experience; strong customer service and communication skills; ability to manage multiple tasks; confidence dealing with customers, suppliers and colleagues; sales-focused with a proactive attitude; proficiency with email, Microsoft Office, and order management systems; strong attention to detail and problem-solving; teamwork orientation; and a practical, hands-on approach. Benefits include competitive salary, performance-related bonuses, holiday + bank holidays, pension, healthcare cash plan, supportive team, and full training.