Assistant Manager(07484) - 802 E. Washington St.
On-site · Nashville, North Carolina, United States
Job Summary
Assistant Manager at a Domino's location in Nashville, NC leads a team of delivery drivers and customer service representatives to ensure orders are expedited accurately, maintains staffing to match business needs, oversees nightly deposits and inventory, ensures the store is ready for opening, and upholds Domino's standards of grooming, service, and order accuracy. Responsibilities include routing delivery drivers, assisting with operations (oven, boxing, carryout), promoting products and promotions, providing high-quality customer service both in person and over the phone, and fostering teamwork and enthusiasm. Skills emphasized include clear communication, computer-based order-entry proficiency, dispute resolution, crew leadership, and ability to operate opening/closing procedures and manage standard store tasks.
Required Qualifications
- Ability to speak and write clearly
- Comprehension of using a computer-based order entry system
- Provide quality customer service to internal and external customers both over the phone and in person
- Contribute to teamwork, energy, and a positive store atmosphere
- Ability to assist with routing delivery drivers to maximize service while maintaining standards
- Ability to supervise opening/closing procedures and ensure proper setup
- Experience with end-of-night banking deposits and product inventory counts
- Knowledge of promoting products, specials, and cross-training for operations (opening/closing, boxing products)
- Ability to supervise staff and ensure orders are delivered on time
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