Assistant Manager(02821) - 7060 Burroghs Ave
On-sitePlano, Illinois, United States
Job Summary
Oversee daily store operations, including opening and closing procedures, while managing and motivating team members to maintain high performance standards. Ensure excellent customer service by addressing inquiries, resolving issues, and responding to complaints professionally. Handle cash management, coordinate shift schedules, and enforce company policies alongside assisting in inventory and food preparation as needed. Train new employees, collaborate with the store manager to achieve sales targets, and maintain a clean environment adhering to food safety regulations. Requires flexibility for various shifts, evenings, weekends, and holidays, with a physical ability to lift up to 25 pounds and stand for extended periods. High school diploma or equivalent and food handler's certification preferred.
Required Qualifications
- Previous experience in restaurant management or supervisory role
- Strong leadership and team management skills
- Excellent customer service orientation with a friendly and professional demeanor
- Proficiency in cash handling and basic math skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Effective communication skills, both verbal and written
- Basic computer skills for operating point-of-sale systems and other store technology
- Knowledge of food safety regulations and practices
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Physical ability to lift up to 25 pounds and stand for extended periods
Desired Qualifications
- High school diploma or equivalent (preferred)
- Food handler's certification (preferred)
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