Assistant Manager(01053) - 6159 Kalamazoo Ave SE Ste A
On-siteGrand Rapids, Michigan, United States
Job Summary
Operate all equipment, stock ingredients from delivery to storage, prepare product, and receive telephone orders. Manage staffing, cost controls, cash control, food management, and store cleanliness while adhering to all policies. Process orders verbally and in person, maintain inventory, and ensure perfect image and adherence to standards. Work varying weather conditions and temperatures ranging from 36 to 90 degrees. Handle bulk product deliveries up to 50 pounds and lift trays of dough. Perform repetitive tasks including shaping pizza dough, cleaning equipment daily, and navigating stairs or ladders. Requires accurate math, motor coordination, and ability to work under stress.
Required Qualifications
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
- Standing
- Walking
- Lifting bulk product deliveries weighing up to 50 pounds with dimensions of up to 3' x 1.5'
- Cases usually lifted from floor and stacked onto shelves up to 72"high
- Carrying large cans weighing 3 pounds, 7 ounces, from the workstation to storage shelves
- Occasionally carrying pizza sauce weighing 30 pounds from the storage room to the front of the store
- Trays of pizza dough carried three at a time over short distances, weighing approximately 12 pounds per tray
- Pushing trays which are placed on dollies with a force of up to 7.5 pounds
- Trays may also be pulled
- Climbing stairs or a ladder to change prices on signs, wash walls, perform maintenance
- Stooping/bending at the waist for approximately 30 - 45 seconds at one time, repeated continuously during the day
- Forward bending at the waist is necessary at the pizza assembly station
- Crouching/squatting to stock shelves and to clean low areas
- Reaching up, down and forward continuously
- Eye-hand coordination is essential; use of hands is continuous during the day
- Frequently activities require use of one or both hands
- Shaping pizza dough requires frequent and forceful use of forearms and wrists
- Talking and hearing on telephone
- Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
- In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
- Sudden changes in temperature in work area and while outside
- Fumes from food odors
- Exposure to cornmeal dust
- Cramped quarters including walk-in cooler
- Hot surfaces/tools from oven up to 500 degrees or higher
- Sharp edges and moving mechanical parts
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