Assistant Lodge Manager, Bobbie Burns
Remote
RemoteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Collaborate with the Lodge Manager to oversee all administrative tasks, supervise staff, and deliver exceptional guest experiences at the Bobbie Burns lodge. Assist with guest coordination, inventory management, staff scheduling, and ensuring compliance with safety and sustainability initiatives. Manage multiple projects, prioritize fluctuating seasonal workloads, and lead team development through coaching and feedback. Maintain a two-week on, one-week off schedule with the ability to step into various lodge roles as needed.
Required Qualifications
- Post-secondary education in hospitality, travel and tourism, or equivalent work experience
- Food Safe Certificate
- Occupational First Aid Level 1, or equivalent
- BC Serving-it-Right
- Minimum of two years of leadership experience in the hospitality industry, preferred
- Previous experience in entry-management, preferred
- Experience in Point of Sale, preferred
- Confident with public speaking and the facilitation of training sessions and workshops
- Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success
- A willingness to learn and develop skills with on-the-job management training
- A passion for providing high-end hospitality and service experiences
- Integrity, discretion, and critical thinking, along with adaptability and effective problem-solving skills
- A positive, collaborative working style, with the ability to build meaningful relationships with key internal and external stakeholders
- Strong organizational skills, attention to detail, and strategic planning abilities
- The ability to communicate clearly, effectively, and in a timely manner, maintaining professionalism and confidentiality in all interactions
- Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms
- The ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities
- The confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model
- Able to lift, carry, or otherwise move and position up to 20 pounds on a occasional basis
- Manual dexterity to operate a computer and other common office equipment on a regular basis
- The ability to work on evenings, weekends, and holidays based on the needs of the business
- Flexibility and willingness to accept new responsibilities and potentially transfer others
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