Assistant Leasing & Marketing Manager
On-siteLancaster, Pennsylvania, United States
Job Summary
Assist with day-to-day property operations to ensure customer satisfaction, fiscal stability, and good physical condition. Manage leasing activities to maintain high occupancy levels, including mailing renewal offers, logging responses, and processing rental applications for General Manager execution. Handle resident check-outs, inspections, and complaints while fostering public relations. Develop and implement advertising and retention programs, prepare weekly performance reports, and maintain accurate availability records. Liaise with legal counsel for license renewals and manage general administrative duties. Maintain courteous communication with residents, applicants, employees, and vendors while adhering to all federal, state, and local laws.
Required Qualifications
- Bachelor degree or equivalent combination of education and experience
- First Aid/CPR certification or willingness to obtain
- Valid driver's license
- Current automobile insurance
- Knowledge of and adherence to all federal, state and local laws
- Ability to follow through with all necessary paperwork and ensure all deadlines are met
- Accurate in numerical analysis and transfer of related data
- Accurate in preparation of documents to ensure grammatical and legal correctness
- Proficient in Microsoft Word, Excel and Outlook
- Accurate typing and record keeping
- Ability to communicate effectively and professionally while operating in a fast paced environment
- Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
- Ability to think rationally beyond a specific set of instructions
Desired Qualifications
- Knowledge of Entrata is preferred
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