Assistant Land Use Permit Specialist
$90,596,480–$90,596,480 year
On-siteFort Wayne, Indiana, United States
Job Summary
Process address assignments for email and counter customers using GIS software. Provide administrative support to the Zoning Enforcement/Compliance process by scanning documents, retrieving permits, and assisting with ordinance compliance reviews. Issue Improvement Location Permits, Certificates of Compliance, and Single Family Residence permits while entering data into the permitting system. Offer counter and phone customer service to answer zoning inquiries and resolve permit issues, including tracking and issuing online permits and collecting fees. Monitor legal notices in newspapers and verify the accuracy of department records such as plot plans and land surveys. Manage daily mail distribution and perform other assigned duties.
Required Qualifications
- High School Diploma or GED
- one year of experience in customer service
- Strong customer service skills
- interest and willingness to work with others
- Strong verbal and written communication skills
- Willingness to learn city and county zoning ordinances
- Willingness to develop knowledge of permit processing procedures and standards
- Ability to read, interpret, and process departmental records and information
- Ability to compute percentages
- ability to use an engineer's scale
- Strong computer skills
- ability to use Microsoft Office
- ability to use other job-related software
- Knowledge of standard bookkeeping procedures and practices
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