Assistant Housekeeping Manager - The Sanctuary
On-siteKiawah Island, South Carolina, United States
Job Summary
Oversee daily operations of the Housekeeping Department by directing room attendants, housepersons, and supervisors to maintain highest cleanliness standards. Conduct general inventories for cleaning and guest supplies, manage stock control, and replenish equipment as needed. Utilize radio systems, RGuest Service software, and Versa PMS to track task completion and communicate updates to staff. Assist guests with issues, lead pre-shift meetings to share resort information, and report faulty equipment or safety hazards immediately. Establish a safe working environment per OSHA regulations, coach team members to achieve Forbes Travel Guide 5-star performance, and work independently to ensure all duties are completed with attention to detail.
Required Qualifications
- Reading and counting is essential
- Ability to compute basic mathematical calculations required
- Must be able to coach council and develop employees
- Must work both independently and in a team environment
- Good to excellent communication skills in English both verbal and written
- Must be able to motivate by example either on the floor or group environment
- Able to coach and train team to perform at a Forbes Travel Guide 5 star level for each position
- Ability to work without direct supervision
- Must be able to lift minimum weight of 50 lbs. across short-medium distances
- Must be able to stand for the entirety of shift while reaching, bending and stooping
- Must be able to work on site due to daily needs of the job requirements
- Ability to reach, bend, lift, and carry furniture and equipment
Desired Qualifications
- College graduate or equivalent experience is preferred
- Previous experience in Housekeeping or Rooms Division management is preferred
- Able to communicate well both verbally and written
- Computer efficient in both Excel and Word is preferred
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