Assistant Housekeeping Manager

Open and close Front Desk shifts and Housekeeping, ensuring completion of assigned shift checklists and reporting equipment malfunctions. Review critical room operations reports, manage same-day selling procedures to maximize occupancy, and verify room rates for revenue optimization. Schedule employees to business demands, track attendance, and communicate performance expectations in accordance with job descriptions. Handle employee and guest questions, investigate accidents, and interact with guests to obtain feedback on service levels. Ensure staff have proper supplies and uniforms while complying with loss prevention policies. Assist in reviewing comment cards and guest satisfaction results with employees to maintain cleanliness standards and achieve budget goals.