Assistant Housekeeping Manager
On-siteBoston, Massachusetts, United States
Job Summary
Inspect guest rooms, public areas, and the heart of the house for cleanliness while maintaining a regularly scheduled cleaning program. Coordinate housekeeping team members, train, motivate, coach, counsel, and discipline staff, and ensure supply and linen inventories are up to date. Update room statuses in the computer and respond to guest or management requests in a timely, efficient, and friendly manner. This role requires two years of housekeeping experience with one year in supervision, fluency in English, and the ability to work weekends and holidays. The position involves lifting up to 50 pounds and performing physical tasks including climbing stairs and pushing heavy equipment.
Required Qualifications
- at least two years housekeeping experience
- one year supervisory experience
- Fluency in the English language
- flexible schedule
- ability to work any day of the week, including weekends and holidays
- exceptional guest service skills
- ability to communicate well with all guests
- ability to perform multiple tasks in a busy environment
- ability to remain flexible
- ability to work well in a team environment
- professional appearance and manner
- Ability to lift, reach, bend, stoop, stand and walk continuously
- climb stairs
- push or pull heavy equipment
- Push, pull and/or lift fifty (50) pounds maximum
- Stand and walk for varying lengths of time, often long periods
- Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
Desired Qualifications
- Experience working in union environment
- A second language
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