Assistant Housekeeping Manager
$31,200–$31,200 year
On-siteLos Angeles, California, United States
Job Summary
Monitor and direct all Housekeeping and Laundry personnel while inspecting rooms daily to ensure compliance with Aimbridge Hospitality standards. Conduct daily morning meetings, weekly walk-throughs with the General Manager, and monthly department meetings to drive performance and address guest service scores. Manage payroll compilation, prepare employee schedules based on business forecasts, and conduct all performance appraisals, interviews, and hiring procedures per SOPs. Establish key control systems, maintain inventory, and resolve maintenance requests by monitoring work orders submitted to Engineering. Respond to guest requests, complaints, and emergency situations using MSD sheets, ensuring all staff adhere to safety protocols and brand regulations.
Required Qualifications
- At least 5 years of progressive experience in a hotel or a related field
- 2-year college degree and 3 or more years of related experience
- 4-year college degree and at least 1 year of related experience
- Supervisory experience
- Proficiency in Windows operating systems
- Proficiency in Company approved spreadsheets
- Proficiency in word processing
- Valid driver's license for the applicable state
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
- Ability to assimilate complex information data etc from disparate sources and consider adjust or modify to meet the constraints of the particular need
- Ability to be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests
- Ability to work with and understand financial information and data and basic arithmetic functions
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