Assistant Housekeeper

Supervise the allocation of work assignments to Room Attendants and House Porters to ensure maximum coverage and clean, orderly assigned areas. Assign special duties on floors, check the computer system for room status updates, and return guest rooms to required standards. Report and log maintenance defects, liaising with Maintenance and Reception regarding out-of-order rooms. Monitor arrivals, departures, and VIP lists daily while controlling housekeeping procedures, including lost property, key control, and security to ensure guest satisfaction. Handle guest requests, queries, and complaints with immediate action and thorough follow-up. Carry out projects and assignments as directed by the Executive Housekeeper. Requires a minimum of 3-5 years of relevant industry experience and fluency in English.