Assistant Hotel Manager - (Grave) - GVR
On-siteHenderson, Nevada, United States
Job Summary
Manage daily Front Desk operations, including check-in and check-out procedures, guest account settlement, and in-house balance maintenance. Coordinate communication between Front Desk, Internal Maintenance, Housekeeping, and Bell Service/Valet while monitoring team productivity against corporate standards. Schedule staff based on daily arrival and departure volumes and assist with budgeting and forecasting for long-term occupancy and revenue. Maintain supply stock ordering and ensure team adherence to policies through required counseling and disciplinary actions. Utilize personal device for job-related operational tasks and document reviews. Requires minimum two years of Hotel/Front Desk experience, prior management experience, and knowledge of AS-400 and LMS systems.
Required Qualifications
- Knowledge of AS-400 and LMS operating systems
- Microsoft Word and Excel experience
- Ability to handle multiple assignments in a time critical manner
- Ability to make decisions in a logical and time critical manner
- Ability to support and delegate duties
- Ability to communicate effectively with Guests, Team Members and Management
- Excellent communication skills, with emphasis on maintaining a team-oriented environment
- Ability to plan, organize and follow through on special assignments and projects in a timely manner
- Must be comfortable working with large databases and spread sheets
Desired Qualifications
- Minimum 2 years of Hotel/Front Desk experience
- Prior management experience in Hotel Operations/Front Desk
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