Assistant Guest Service Mgr FT

Maintain Guest Service Standards by ensuring front porch policies are met, training cashiers on call-up lists, and handling guest requests, refunds, and check approvals promptly. Supervise front porch hosts through constant on-the-job feedback, performance communication, and training direction while acting as a positive role model. Manage sales, cash, and invoice accounting by preparing weekly reports, processing invoices and transfers, and conducting daily cash counts and surprise till audits. Ensure cash office security, maintain accountability of cashier tills, and process guest needs such as money orders and lottery tickets. Perform all other duties as assigned by management.