Assistant GM - Sharonville - 4868
$58,000–$62,000 year
On-siteSharonville, Ohio, United States
Job Summary
Manage the day-to-day operations of the restaurant by supervising kitchen and service staff, directing shift schedules, and resolving guest recovery situations. Conduct performance evaluations, enforce the CHARM Service Model, and ensure compliance with sanitation, safety, and food quality standards. Drive sales and profitability through inventory management, cost control, and weekly operational reviews while maintaining equipment and enforcing security measures. Utilize the digital manager logbook to communicate with leadership and execute new menu rollouts. Work up to 55 hours weekly, standing or walking for extended periods, and maintain a valid ServSafe certificate.
Required Qualifications
- Must be at least 21 years old
- High School Diploma or High School equivalency
- Valid Driver's License
- Commitment to excellence in friendly service
- Proven ability growing sales
- Ability to inspire and motivate others
- Able to analyze issues and problem solve
- Sets clear goals for themselves and their team
- Demonstrates strong verbal and written communication skills
- Foster collaboration and team work within your team
- Ability to work up to 55 hours per week
- Ability to stand or walk for hours at a time
- Ability to lift and carry items up to 50 lbs
- Ability to tolerate significant changes in temperature
- Ability to frequently immerse hands in water and cleaning or sanitizing solutions
- Specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Maintain a valid food safety certificate and any local compliance certifications
Desired Qualifications
- Bachelor's Degree preferred
- Prefer 2 years of hands-on restaurant management experience
- ServSafe Certified preferred or able to obtain certification prior to completion of training
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