Assistant General Manager
$36,000–$51,000 year
On-siteIndependence, Missouri, United States
Independence, Missouri, United StatesOn-siteFull Time$36,000–$51,000 year
Full Time
Job Summary
Oversee daily restaurant operations, manage staff, and ensure compliance with food safety and sanitation standards. Assist the General Manager in leading team development, recruiting, training, and coaching employees to achieve performance goals. Monitor guest service, control labor and food costs, and handle financial tasks like cash handling and inventory management. Resolve operational issues, including staffing shortages and equipment malfunctions, while maintaining high food quality and presentation. Support marketing efforts and community outreach to drive sales and brand awareness.
Required Qualifications
- 2-3 years of experience in a leadership or supervisory role within the restaurant industry
- preferably in a fast-casual or quick-service setting
- Strong leadership and management skills
- ability to motivate, develop, and coach a team
- Excellent customer service and conflict-resolution skills
- Solid understanding of restaurant financials
- including labor management, cost control, and budgeting
- Strong decision-making skills
- ability to handle and resolve challenges in a fast-paced environment
- Excellent verbal and written communication skills
- ability to communicate effectively with staff, guests, and the management team
- Strong time management and organizational skills
- ability to prioritize tasks and manage multiple responsibilities
- High attention to detail in all aspects of restaurant operations
- including food quality, service, and cleanliness
- Ability to stand for extended periods (4-8+ hours) with periodic breaks
- Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment
- Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level
- Capability to walk up and down stairs and use a step ladder as needed
- Ability to lift and carry up to 50 pounds regularly as part of job duties
- including but not limited to food supplies, dishware, and equipment
- Compliance with food safety and sanitation regulations
Desired Qualifications
- Ability to stand for extended periods (4-8+ hours) with periodic breaks
- Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment
- Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level
- Capability to walk up and down stairs and use a step ladder as needed
- Occasional sitting, talking, and active listening as required by the role
- Ability to move around the kitchen quickly and efficiently
- Flexible scheduling, including nights, weekends, and holidays
- Work in a loud, fast-paced environment
- Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers
- May involve exposure to heat, noise, and cleaning chemicals in the kitchen area
- Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks
- Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being
- Job duties span both indoor and outdoor settings, requiring adaptability to different environments
- Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests
- Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors
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