Assistant General Manager
$53,664–$72,800 year
On-siteCamp Springs, Maryland, United States
Job Summary
Oversee daily store operations by gathering customer feedback, solving problems, and maintaining a smooth experience. Execute quality training for Customer Service Associates to ensure they meet safety and operational standards. Support hiring, onboarding, coaching, and team motivation to drive consistent performance. Coordinate schedules and daily tasks to keep operations running efficiently. Monitor store performance through reports, manage shrink, and identify improvement opportunities. Collaborate with peers to develop action plans that drive optimal results. This role requires flexible availability for various shifts, weekends, and holidays. The hourly range is $25.80 - $35.00 with eligibility for monthly bonus incentives.
Required Qualifications
- High School Diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Proven leadership experience, ideally in food service or retail environments
- Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
- Ability to implement change and drive results through effective execution
- Excellent communication, relationship building and interpersonal skills
Desired Qualifications
- Proven leadership experience, ideally in food service or retail environments is a plus
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