Assistant General Manager The Travis Luxury Lease-Up
$62,400–$68,640 year
On-siteAustin, Texas, United States
Job Summary
Oversee daily community operations, financial performance, and administrative functions for The Travis luxury high-rise, assuming responsibility in the General Manager's absence. Conduct regular inspections of apartment homes, amenities, and leasing spaces while coordinating with maintenance, leasing, concierge, and vendor teams to address operational priorities. Manage rent collection, account reconciliation, and delinquency efforts, preparing weekly and monthly reports on occupancy, leasing, and property performance. Build strong resident relationships through personalized service, handle sensitive matters with discretion, and support renewal outreach and community engagement initiatives. Coordinate move-in and move-out procedures, ensuring lease documents and payments are complete before occupancy and documenting damages post-move-out. Maintain accurate resident and financial records in compliance with Fair Housing laws, ensuring all documentation and signatures meet regulatory requirements.
Required Qualifications
- 3–5+ years of experience in multifamily property management, preferably within a luxury, high-rise, or Class A community
- Strong understanding of property operations, leasing, collections, resident relations, and financial administration
- Experience with delinquency, resident accounts, invoices, renewals, move-ins, move-outs, and lease documentation
- Working knowledge of Fair Housing laws, landlord-tenant requirements, and multifamily housing regulations
- High school diploma or equivalent
- Valid driver's license
Desired Qualifications
- Previous experience as an Assistant Community Manager, Assistant General Manager, Property Manager, or similar onsite leadership role
- Associate's or bachelor's degree in business, hospitality, property management, or a related field
- CAM, NALP, CAPS, or other industry certification
- Experience with RealPage OneSite property management platform
- Comfortable working a flexible schedule as needed, including occasional evenings, weekends, holidays, and emergencies
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