Assistant General Manager Social/Golf Experience Manager
$49,920–$58,240 year
On-siteKirkland, Washington, United States
Job Summary
Drive revenue through simulator rentals, food and beverage sales, and league operations while managing all social venue activities, including event execution, facility maintenance, and staff scheduling. Lead the Golf Experience Team and coach associates on service standards, overseeing recruitment, training, and performance evaluations to ensure exceptional guest engagement. Monitor labor and operating costs, maintain P&L awareness, and execute local marketing efforts to foster community loyalty and repeat business. Handle administrative tasks, sales transactions, and customer inquiries while ensuring compliance with health, safety, and alcohol service regulations. Collaborate with the General Manager to align team efforts with business goals and deliver personalized recommendations based on comprehensive product knowledge.
Required Qualifications
- 5+ years of hospitality management experience, with at least 1 recent year as Assistant General Manager or General Manager
- Strong leadership ability with a willingness to lead by example
- Exemplary communication, time management, and organizational skills
- Upbeat energy, enthusiasm, and a positive attitude
- Ability to think on your feet and manage customer expectations
- Ability to work in a fast-paced environment and collaborate effectively with a team
- Availability to be present in the space on evenings, weekends, and holidays
- Ability to stand, walk, and bend for long periods of time, and maneuver up and down stairs
- Ability to obtain proper licensing and certifications for the location
- Schedule: Nights and Weekends Required
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