Assistant General Manager

Assistant General Manager responsible for leading the office team, ensuring operational performance, and driving key KPIs such as financial collections, no-show rates, and provider utilization. Focus areas include auditing SOPs, staff coaching and development, inter-department collaboration (HR, Billing, IT, Marketing), onboarding and staffing efficiency, and maintaining high patient satisfaction through standardized processes and a positive culture. Requires experience managing dermatology-office operations, strong leadership, ability to drive process improvements, budget adherence, and a commitment to company standards and patient experience. The role involves coordinating across multiple offices, ensuring autonomous and smoothly run operations, and delivering results aligned with organizational goals.