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Riot Hospitality GroupPosted 1 month ago

Assistant General Manager

On-siteNashville, Tennessee, United States

Full TimeMedium

Job Summary

Support and manage the restaurant's daily operations, including front and back of house, while collaborating with the General Manager to maintain high standards of service and food quality. Create and manage staff schedules, assist in hiring, training, and mentoring team members, and ensure health, safety, and cleanliness regulations are followed. Address customer inquiries and resolve complaints, support inventory management, and monitor financial performance including labor costs to optimize profitability. Requires at least one year of management experience in a high-volume restaurant setting, TABC Server Permit, and proficiency in restaurant management software. Join a premier national hospitality group transforming the restaurant landscape with a focus on exceptional customer experiences.

Required Qualifications

  • High school diploma or equivalent
  • At least 1+ years of management experience in a high-volume restaurant setting
  • TABC Server Permit
  • Knowledge in front and back of house operations, including food preparation, service standards, health regulations, and safety protocols
  • Proven leadership skills with the ability to motivate and manage teams in a dynamic environment
  • Ability to manage staff schedules and labor costs effectively
  • Effective time management and adaptability skills to handle various tasks
  • Ability to identify problems quickly and implement solutions that enhance efficiency and guest satisfaction, particularly in a fast-paced environment
  • Proficiency in restaurant management software (e.g., POS systems, scheduling software) and Google Suite

Desired Qualifications

  • Bachelor's degree in Hospitality Management or related field

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