Assistant General Manager
On-site · Brandon, Florida, United States
Job Summary
Assistant General Manager at Portillo’s responsible for modeling operational standards, executing critical behaviors to run great shifts, overseeing shift planning, scheduling, and daily routines; driving team member growth through development programs and IDPs; delivering exceptional guest experiences and fostering connections; meeting financial and profitability goals by managing budgets; enforcing health, quality, and food safety compliance; leading recruitment for restaurant staffing; planning inventory, budget, and labor; and maintaining Portillo’s core values of Family, Greatness, Energy and Fun while delivering an unrivaled guest experience.
Required Qualifications
- Minimum of 3 years of Restaurant Management or at least 1 year of Assistant General Manager or General Manager experience in a high volume, fast-paced environment preferred
- Working knowledge of restaurant operations, including recruiting, food planning and preparation, purchasing, sanitation, health standards, and security
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of the restaurant operations, along with P&L responsibilities
- Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests
- Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays
- High school diploma or equivalent
- Current sanitation and B.A.S.S.E.T. alcohol service training a plus
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