Assistant General Manager
On-siteMilwaukie, Oregon, United States
Job Summary
Greet members, prospective members, and guests while handling front desk activities such as answering phones, checking members into the system, signing up new members, and updating accounts. Maintain the gym and equipment in excellent working order by overseeing daily cleaning rounds, supervising cleaning logs, and determining equipment repairs. Lead and develop a high-performing staff of Front Desk Associates and Fitness Trainers by interviewing candidates, training employees, and resolving concerns. Manage cash drawers and deposits, ensure all shifts are covered, and uphold safety standards for employees, members, and club property. Handle member questions and concerns professionally while ensuring adherence to customer service guidelines.
Required Qualifications
- 1 year Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere
- two years Planet Fitness experience
- Comfortable working a flexible rotating schedule
- Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
- A High School Diploma Or Equivalent
- Ability to travel to other clubs as needed
- Current CPR Certification
- willingness to get certified upon hire
- Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel
- Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
- frequently lift and move up to 50 pounds
- occasionally lift and move objects up to 75 pounds
Desired Qualifications
- two years Planet Fitness experience preferred
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