Assistant General Manager
$55,000–$55,000 year
On-siteSchaumburg, Illinois, United States
Job Summary
Manage a single retail store by directly overseeing Front of House and Back of House managers to drive top-line sales growth and profitability. Forecast and adjust payroll to maximize productivity while reviewing financial and operational reporting to identify underperforming metrics. Recruit, interview, and retain diverse talent, then train, coach, and develop all team members using company programs. Ensure compliance with policies and regulations, protect assets through inventory control and loss prevention, and schedule staff to reduce loss and execute directives. Respond to business needs by strategizing around trends and implementing continuous improvement initiatives.
Required Qualifications
- Minimum 21 years of age
- Valid driver's license
- Ability to successfully pass a Motor Vehicle Record background check
- Bachelor's degree in business or operations management or a related field preferred
- 3+ years of managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred
- 2+ years PharmaCann management experience will be considered
- Demonstrated ability to achieve store selling goals and metrics
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfortable and confident making decisions and mediating conflict within a team environment
- Utilize cross-functional business partners to support business needs
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
- Exceptional interpersonal communication (both written and verbal) and customer service skills
- Ability to identify top talent and train/develop/retain great people
- Proficient in windows - based software such as Excel, Word and Outlook
- This position regularly requires a flexible schedule, long hours, weekend work, and holiday availability
- Ability to travel to other store locations (if needed) and attend district meetings
- May be required to work outdoors and/or during inclement weather
- This position may require travel for new store openings within the territory
- Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
- Ability to climb step stools and ladders
- Ability to stand/walk for long periods at a time
- Possess manual dexterity and hand - eye coordination
Desired Qualifications
- Bachelor's degree in business or operations management or a related field preferred
- 3+ years of managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred
- 2+ years PharmaCann management experience will be considered
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