Assistant General Manager
$36,000–$51,000 year
On-site · Fairview Heights, Illinois, United States
Job Summary
Assistant General Manager at Fazoli’s leads daily restaurant operations, supports the General Manager, recruits and develops staff, drives guest satisfaction, and manages shift coverage, food quality, and safety. The AGM analyzes financial performance, labor costs, and inventories to support profitability, while coaching team members to uphold Fazoli’s service standards. Key skills include leadership, team development, customer service excellence, problem solving, budgeting and cost control, communication, and the ability to thrive in a fast-paced, hospitality-focused environment.
Required Qualifications
- 2-3 years of leadership or supervisory experience in restaurant industry
- ability to lead, develop, and coach a team
- strong customer service and conflict-resolution skills
- financial acumen including labor management, cost control, and budgeting
- ability to manage staff during shifts and ensure compliance with policies
- strong communication and organizational skills
- ability to stand for extended periods and perform physical tasks as needed
- flexible scheduling including nights, weekends, and holidays
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