Assistant General Manager

Support daily operations including opening, peak service, and closing procedures while working in the back-of-house weekly and as needed. Manage schedules, breaks, and team coverage to optimize service and labor, ensuring food quality, safety, cleanliness, and presentation meet standards. Coach, train, and develop team members through feedback and performance guidance, assist with payroll, scheduling, inventory, ordering, and operational reporting, and ensure compliance with health, safety, sanitation, and company policies. Address guest concerns promptly and professionally with a hospitality-first mindset, assist the GM with labor and food cost control, and participate in hiring, promotions, transfers, and terminations. Serve as Manager on Duty when the GM is absent. Communicate company updates and operational expectations clearly to the team.