Assistant General Manager
$45,000–$50,000 year
On-siteAnnapolis, Maryland, United States
Job Summary
Oversee center operations by analyzing KPIs and financials to drive business decisions, while managing daily maintenance, cleaning, and brand consistency. Build relationships with families and coaches to foster a culture of learning, and lead sales efforts through CRM call drives, event sourcing, and booking finalization. Coach students in Brain, Physical, and Character development programs, utilizing the KS Coaches App for data recording and ensuring proper technique and safety in a physically intensive environment. Partner with the General Manager on coaching candidate onboarding, training, and evaluation, and support staff professional development via LearnUpon. Maintain flawless lead management and communicate professionally with team members and HQ leadership.
Required Qualifications
- Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old
- A passion for working with children
- Comfortable speaking to parents/guardians regarding a variety of topics
- Achieve Coach Certification through the HQ Training and Certification team
- Complete training through LearnUpon as required by the HQ Training and Certification team
- Practical work experience with Google and Microsoft platforms
- Intermediate knowledge of physiology, exercise techniques, and body mechanics
- CPR certified
- Must be able to work in a physically intensive environment
- Must be comfortable physically working with kids to ensure proper technique and ensure student safety
- Must be able to lift and repeatedly move equipment up to 25 pounds in weight
- The typical schedule includes 4 weekdays and 1-weekend shift
Desired Qualifications
- Prior experience as a pediatric OT/PT
- Previous experience in management
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