Assistant General Manager
$38,480–$43,680 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Lead daily operations at the service center by driving revenue growth through guest count and lead measure performance, coaching staff on customer service, and ensuring consistent quality control. Manage inventory, cash handling, and guest issues while assisting the General Manager with budgeting, sales forecasts, and financial performance. Conduct daily team huddles and meetings to set direction for business goals, mentor automotive technicians and CSAs, and maintain a safe, clean environment per the Guide to Excellence. Perform opening and closing duties when the GM is off and hold the team accountable to all rules and regulations. Requires one to three years of retail management experience and the ability to interpret safety documents.
Required Qualifications
- One to three years of retail management experience
- Exceptional oral and written communication skills
- Proven leadership ability to inspire and motivate diverse groups of people
- Sound business sense and a comprehensive understanding of the retail industry
- Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results
- Positive, helpful attitude as well as professional conduct and appearance
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to stand on your feet on hard surfaces like concrete or metal
- Ability to lift and move work-related items up to 50 pounds
- Must be at least 18 years of age
Desired Qualifications
- Professional automotive experience
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