Assistant General Manager - Hotel/Hospitality
On-siteHuntsville, Alabama, United States
Job Summary
Oversee day-to-day operations of the front office, housekeeping, and guest services while serving as the acting General Manager during absences. Manage the rooms division budget, analyze financial reports, and approve schedules to control labor costs and maximize occupancy. Ensure guest satisfaction by resolving issues promptly, reviewing feedback, and implementing service initiatives aligned with brand standards. Coordinate training programs, mentor team members, and maintain compliance with health, safety, and security regulations. Requires 3+ years of progressive hospitality management experience and the ability to work flexible hours including weekends and holidays.
Required Qualifications
- High school diploma or equivalent
- Minimum of 3 years of progressive hospitality management experience
- Proven ability to lead multi-department teams in a hotel environment
- Strong interpersonal, communication, and conflict resolution skills
- Proficiency in hotel systems, Microsoft Office Suite, and basic financial reporting
- Strong organizational skills with the ability to manage competing priorities
- Ability to work flexible hours including weekends and holidays
Desired Qualifications
- Hospitality or business degree
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