Assistant General Manager - Embassy Suites by Hilton Baton Rouge

Oversee daily hotel operations to ensure service quality, efficiency, and brand compliance across all departments. Lead, coach, and develop department heads while monitoring guest feedback to implement continuous improvement initiatives. Assist in managing financial performance through budgeting, forecasting, and revenue optimization, and collaborate with Sales and Marketing to drive occupancy and group business. Ensure compliance with Hilton policies, local regulations, and safety standards while resolving guest issues promptly. Step in as acting General Manager when required and support recruitment, training, and retention efforts to build a high-performing team. Maintain visibility with guests and staff while coordinating property maintenance and cleanliness standards. Requires 3–5+ years of progressive hotel leadership experience and the ability to work flexible hours including nights, weekends, and holidays.