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Dudley's1 week ago

ASSISTANT GENERAL MANAGER

On-site · New York City, New York, United States

Type
Full Time
Level
Senior Level
Education
Associates Degree
Company size
Unknown

Job Summary

Assistant General Manager leads front-of-house operations under the General Manager, ensuring guest satisfaction, staff development, scheduling, and adherence to health, safety, and company standards. Responsible for interviewing and training new front-of-house staff, executing opening/closing procedures, maintaining POS systems and menu knowledge, reviewing monthly P&L, and ensuring compliance with federal, state, and local regulations. Requires strong guest service, leadership, financial acumen, and ability to coach a team in a fast-paced hospitality environment. Must be able to stand for long periods, lift up to 50 lbs, and work a flexible schedule including nights and holidays.

Required Qualifications

  • Minimum 5 years hospitality experience as an Assistant General Manager, Restaurant Manager or senior manager in a high-volume setting
  • Two-year associate degree (60 credit hours) in Hospitality, Business, or equivalent work experience preferred
  • Strong guest service foundation with ability to coach, build a team, problem solve, and demonstrate leadership
  • Demonstrated financial acumen with P&L statements and labor models desirable
  • Proficient with computers (Microsoft Products), POS and technology
  • Must be able to stand, lift and bend for extended periods; able to bend and lift to 50 lbs; repetitive motion in some tasks
  • Ability to work a flexible schedule including days, evenings, weekends and holidays
  • PCI/DSS, Alcohol Awareness, Food Handling and Gaming Registration (where applicable)
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Dudley's

ASSISTANT GENERAL MANAGER

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