Assistant General Manager
$65,000–$70,000 year
On-siteSalem, Massachusetts, United States
Job Summary
Assist the General Manager in overseeing daily front-of-house operations, ensuring seamless service and guest satisfaction while acting as manager-on-duty during the GM's absence. Lead, train, and motivate staff to uphold hospitality standards, monitor performance metrics, and maintain operational controls for inventory, food and beverage costs, labor, and supplies. Collaborate with the culinary team to align kitchen and front-of-house efforts, manage scheduling and payroll, and address guest concerns with urgency and professionalism. This role supports culture, standards, and performance within Dire Wolf Tavern, a historic Salem dining destination blending New England tradition with modern cuisine.
Required Qualifications
- 2+ years of experience in a restaurant management or supervisory role
- Strong leadership and interpersonal skills
- Proven ability to manage and inspire teams in a fast-paced environment
- Deep understanding of restaurant operations and guest service best practices
- Experience with POS systems, labor management tools, and basic financial reporting
Desired Qualifications
- AGM or FOH manager experience
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