Assistant General Manager
On-siteAnchorage, Alaska, United States
Job Summary
Ensure guest satisfaction and overall efficiency of front office operations by training staff according to Front Office Training Procedures and maintaining department minimum standards. Lead by example while supervising hiring, training, and daily duties of front office personnel. Execute sales and marketing campaigns, manage dynamic revenue management, and maintain the department within budget and payroll guidelines. Assist with procurement of operating supplies, conduct self in a friendly manner during guest encounters, and ensure timely responses to individual guest needs. Maintain a clean, safe working environment and adhere to all safety policies and procedures.
Required Qualifications
- Ability to stand and walk during entire shift
- Long hours are sometimes required
- Ability to convey information and ideas clearly
- Must maintain composure under pressure
- On-the-spot problem-solving skills
Desired Qualifications
- High School diploma or equivalent preferred
- Experience in a hotel or a related field preferred
- Hospitality experience
- Management roles in hospitality
- Move up from a department manager position
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