Assistant General Manager
$47,840–$47,840 year
On-siteSomerville, Massachusetts, United States
Job Summary
Manage daily restaurant operations by overseeing opening and closing procedures, scheduling, and staffing while ensuring adherence to food safety and cleanliness standards. Support the General Manager with financial oversight, including tracking sales, cash handling, budgeting, and analyzing performance metrics to drive profitability. Supervise Team Members through training, coaching, and performance feedback, while addressing conflicts and implementing strategies to boost guest satisfaction and loyalty. Participate in special projects and action plan development to enhance store performance and uphold CAVA's core values of generosity and agility.
Required Qualifications
- 1- 2 years of experience in a supervisory or management role within the restaurant or hospitality industry
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven track record of delivering exceptional customer service
- Ability to manage financial aspects, including budgeting and cost control
- Knowledge of legal, health, safety, and sanitation regulations
- Ability to adapt to a fast-paced environment and solve problems effectively
- Willing to work flexibly (including at night and on weekends) and to travel as needed
- The ability to regularly work overtime
- Must be able to bend and reach overhead often
- Must possess dexterity to handle tongs, pots/pans, and other equipment
- Must be comfortable working in temperatures ranging from hot to cold
- Must be comfortable working near open flames
- Must be able to sit, squat and kneel occasionally
- Must be able to work in a constant state of alertness and safe manner
- Must be able to stand for long periods of time and lift up to 50 pounds
- Close vision, distance vision, and peripheral vision are required
Desired Qualifications
- Adapt to changing circumstances and develop solutions to enhance restaurant performance
- Consistently exhibits a generous and friendly demeanor when engaging with guests
- Completes tasks and projects within established timelines
- Promotes and upholds a culture of inclusivity and respect within the team
- Actively seeks and incorporates feedback from team members to improve performance and operations
- Applies effective decision-making skills to guide the team towards achieving success
- Remains open to and actively explores new ideas to drive business success
- Demonstrates emotional stability and resilience in high-stress situations
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