Assistant General Manager
$48,880,000–$48,880,000 year
On-siteNew Hartford, New York, United States
Job Summary
Manage daily restaurant operations including opening/closing procedures, scheduling, and staffing while partnering with the General Manager on store action plans and financial metrics. Oversee inventory management, supply ordering, cost control, and food safety practices to maintain profitability and compliance. Supervise Team Members through training, coaching, and performance feedback while addressing conflicts to uphold service standards and boost guest satisfaction. Prepare financial reports, track sales, and analyze performance data to identify improvement areas. Lead by example in customer service and support special projects to drive restaurant success.
Required Qualifications
- 1- 2 years of experience in a supervisory or management role within the restaurant or hospitality industry
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven track record of delivering exceptional customer service
- Ability to manage financial aspects, including budgeting and cost control
- Knowledge of legal, health, safety, and sanitation regulations
- Ability to adapt to a fast-paced environment and solve problems effectively
- Willing to work flexibly (including at night and on weekends) and to travel as needed
- Consistently exhibits a generous and friendly demeanor when engaging with guests
- Completes tasks and projects within established timelines
- Promotes and upholds a culture of inclusivity and respect within the team
- Actively seeks and incorporates feedback from team members to improve performance and operations
- Applies effective decision-making skills to guide the team towards achieving success
- Remains open to and actively explores new ideas to drive business success
- Demonstrates emotional stability and resilience in high-stress situations
- The ability to regularly work overtime
- Must be able to bend and reach overhead often
- Must possess dexterity to handle tongs, pots/pans, and other equipment
- Must be comfortable working in temperatures ranging from hot to cold
- Must be comfortable working near open flames
- May be required to work in tight spaces
- Must maintain near constant communication with multiple people
- Close vision, distance vision, and peripheral vision are required
- Must be able to sit, squat and kneel occasionally
- Must be able to work in a constant state of alertness and safe manner
- May be required to occasionally work in outdoor weather conditions
- Must be able to stand for long periods of time and lift up to 50 pounds
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