Assistant General Manager
$45,000–$50,000 year
On-site · Lebanon, Missouri, United States
Job Summary
Assistant General Manager at Big Whiskey’s in Lebanon, MO. The role emphasizes hands-on leadership, training and coaching of team members, ensuring guest service excellence, and managing operational responsibilities across menu execution, safety, and standards. Responsibilities include understanding policies and procedures, ensuring consistent food preparation and service, achieving sales and quality objectives, cash handling and reconciliation, making employment decisions when needed, staffing and scheduling, staff development, compliance with health and safety regulations, and planning and executing restaurant marketing, advertising, and promotions. Qualifications call for 21+ age, strong FOH knowledge with 3+ years in operations/management, excellent communication and customer service skills, basic math and POS proficiency, ability to lift up to 50 pounds, flexibility to work across FOH/BOH, and 50-60 hour work weeks.
Required Qualifications
- 21 years of age
- Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
- Have knowledge of service and food and beverage, generally involving at least 3 years of FOH operations and/or assistant management positions
- Excellent communication and customer service skills
- Possess excellent basic math skills and have the ability to operate a cash register or POS system
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to reach, bend, stoop and frequently lift up to 50 pounds
- Be able to work in ALL areas of the store both FOH and BOH
- Stamina to work 50-60 hours per week
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