Assistant General Manager

Lead and manage dispensary staff, ensuring exceptional customer service while resolving in-store situations and addressing guest inquiries. Create bi-weekly schedules, delegate tasks, and coach employees on industry news, product knowledge, and regulatory compliance. Act as the primary backup for the General Manager, managing all transactions, cash, and bank deposits, while overseeing orders, deliveries, and inventory. Interview candidates, train staff on POS and State Inventory Systems, and maintain accurate records of sales, vendors, and customer information. Collaborate with corporate retail teams to communicate information and foster a positive company culture. This role requires working outside normal hours, including weekends and holidays, and involves managing both front and back-of-house operations to ensure seamless dispensary experiences.