Assistant General Manager - Auntie Annes, and Cinnabon
On-siteKenilworth, New Jersey, United States
Job Summary
Deliver performance feedback, set goals, and foster teamwork to ensure day-to-day business operations run smoothly. Supervise non-management associates, assign work, coach shifts supervisors, and develop leadership skills. Competently perform duties in the absence of the General Manager while addressing issues timely and ensuring company policies and brand standards are followed. Manage cash accuracy, process daily reports, perform spot inventory counts, and resolve customer needs to maintain positive relationships. Maintain awareness of all applicable brand standards and procedures to maximize brand, landlord, and labor relations.
Required Qualifications
- Strong leadership and management skills with proven ability to motivate and inspire a team
- Excellent customer service abilities and positive attitude
- Excellent verbal and communication skills with a sharp business acumen
- 2* Years experience in quick service restaurant or similar management operations
- Flexible and open work schedule
- Basic food safety understanding and practice
- Ability and willingness to lift/push objects weighing over 30 Lbs
- Must be able to competently perform duties in the absence of the general manager
- Motivate and positively influence staff, especially during times of low morale
- Ensuring company policies and procedures are followed
- Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations
- Ensures that the restaurant always looks clean, inviting, and adheres to brand standards
- Ensures cash management is accurate and processed daily, reports are delivered as per company directives
- Address customer needs and resolve issues, ensuring positive and long-term customer relationships
- Ensures inventory data is correct by performing spot inventory counts and checks
Desired Qualifications
- Passionate about helping people learn and grow the business
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