Assistant General Manager
$31,200–$31,200 year
On-siteWillow Grove, Pennsylvania, United States
Job Summary
Supervise Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments to ensure efficient hotel operations during the General Manager's absence. Direct at least three full-time associates, correct deficiencies across departments, and implement corporate training programs while facilitating bi-weekly one-on-ones with Department Heads. Assist the General Manager in revenue generation by meeting on-site contacts for evening functions, participating in sales calls, and creating financial reports to meet corporate deadlines. Maintain high standards of personal appearance, compliance with Aimbridge Hospitality regulations, and required certifications including Food Handlers and CPR. Participate in required M.O.D. coverage, conduct monthly safe audits, and ensure service standards training occurs in each department.
Required Qualifications
- At least 5 years progressive experience in a Rooms or F&B department Hotel
- 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel
- 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel
- Previous supervisory experience
- Proficiency in Windows Operating Systems
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high-pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
- Ability to assimilate complex information data etc from disparate sources and consider adjust or modify to meet the constraints of the particular need
- Ability to be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests
- Ability to work with and understand financial information and data and basic arithmetic functions
- Ability to convey information and ideas clearly
- Must be able to lift 50 lbs
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