Assistant General Manager
$31,200–$31,200 year
On-sitePhoenix, Arizona, United States
Job Summary
Supervise Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments to ensure efficient hotel operations in the absence of the General Manager. Correct deficiencies across these units and support revenue generation by participating in sales calls and greeting important clients. Assist the General Manager with financial reporting, employee development through bi-weekly one-on-ones, and implementing corporate training programs. Maintain high standards of personal appearance, compliance with Aimbridge Hospitality regulations, and required certifications including Food Handlers and CPR. Participate in required M.O.D. coverage and conduct monthly safe audits while ensuring service standards training occurs in each department.
Required Qualifications
- At least 5 years progressive experience in a Rooms or F&B department Hotel
- 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel
- 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel
- Previous supervisory experience
- Proficiency in Windows Operating Systems
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high-pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to assimilate complex information data etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need
- Ability to be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
- Ability to work with and understand financial information and data and basic arithmetic functions
- Ability to convey information and ideas clearly
- Must be able to lift 50 lbs
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