Assistant General Manager
On-siteTerre Haute, Indiana, United States
Job Summary
Supervise Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments to ensure efficient hotel operations during General Manager or Manager on Duty absences. Direct at least three full-time associates, correct operational deficiencies, and assist in revenue generation programs by meeting on-site contacts and participating in sales calls. Collaborate with Department Heads on bi-weekly one-on-ones to facilitate personnel development and empower employees to make decisions that ensure guest satisfaction. Create financial reports for the Corporate Office, maintain procedures for the hotel safe including monthly audits, and ensure all scheduled meetings occur on the property. Comply with Aimbridge Hospitality standards for attendance, appearance, and certifications while greeting guests and offering assistance during peak times.
Required Qualifications
- At least 5 years progressive experience in a Rooms or F&B department Hotel
- 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel
- 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel
- Previous supervisory experience
- Proficiency in Windows Operating Systems
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high-pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to assimilate complex information data etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need
- Ability to be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
- Ability to work with and understand financial information and data and basic arithmetic functions
- Ability to convey information and ideas clearly
- Must be able to lift 50 lbs
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.