Assistant Front Store Manager
$42,000–$42,000 year
On-siteKingston, Ontario, Canada
Job Summary
Support and lead initiatives advancing the store's strategic objectives while managing daily pharmacy and front store operations to ensure consistent service, merchandising, and workflow standards. Supervise, hire, coach, and schedule team members; monitor performance indicators like sales and shrink to drive improvements. Partner with pharmacy leadership on dispensary workflow, inventory management, and compliance with health, safety, and regulatory requirements. Serve as the on-duty leader when the Pharmacy Manager is absent and liaise with insurance providers to verify coverage and reimbursement pathways. Complete required documentation and investigate insurance eligibility for patients. Adhere to the Neighbourly Pharmacy policy manual and collaborate with HR on hiring and discipline. Work Monday to Friday from 8:30 a.m. to 5:30 p.m. with a valid driver's licence and criminal record check. Join Neighbourly Pharmacy, Canada's largest community pharmacy network, to deliver accessible healthcare with a personal touch.
Required Qualifications
- Valid driver's licence required
- Criminal Record Check required
- Ability to work flexible hours, including evenings, weekends, and holidays as required by store operations
Desired Qualifications
- Postsecondary education in business, retail management, healthcare, pharmacy, or a related field is considered an asset
- Minimum 2 to 3 years of leadership experience in retail, pharmacy, or a customer-facing operational environment is preferred
- Experience supporting pharmacy operations, regulated environments, or health-related retail settings is considered an asset
- Demonstrated experience in team supervision, scheduling, coaching, and performance support
- Strong people management and interpersonal skills, including motivation, delegation, conflict resolution, active listening, and respectful communication
- Professional attitude with excellent communication skills for interacting with customers, staff, and suppliers
- Working knowledge of inventory control, merchandising practices, cash handling, and operational compliance
- Comfort working with store systems, point-of-sale tools, Microsoft Office applications, and pharmacy or retail management systems
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