Assistant Front Office Manager - TN
On-site · Knoxville, Tennessee, United States
Job Summary
Assistant Front Office Manager to assist the Front Office Manager in overseeing Front Desk, PBX, Bell Stand, Concierge, Transportation, and Valet operations in a Knoxville hotel. Responsibilities include training and evaluating staff, implementing company/franchise programs, ensuring LSOPs/SOPs compliance, resolving guest issues to maximize satisfaction, collaborating with Sales to improve occupancy and revenue, and maintaining Front Office systems and equipment for optimal performance. Strong emphasis on customer service, communication, problem resolution, team leadership, and hotel operations to deliver quality service and guest experiences.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.