Assistant Front Office Manager
$25,000–$26,000 year
On-site · Minneapolis, Minnesota, United States
Job Summary
The Front Office Assistant Manager at Sonesta International Hotels will assist the Director of Rooms in managing front office functions, ensuring staff is properly trained, and delivering exceptional guest service. Responsibilities include overseeing guest service representative tasks, handling late checkout and room changes, maintaining reports, managing VIP and group arrivals, and ensuring safety and emergency procedures are followed. The successful candidate must possess strong communication skills, have 3-5 years of experience in a similar role in upscale hotels, and be flexible with a schedule that includes nights and weekends.
Required Qualifications
- Minimum of 3-5 years experience in a similar role at an upscale hotel
- Excellent phone & verbal communication skills
Desired Qualifications
- 4-year college degree preferred
- Previous supervisory hotel experience preferred
- Flexible schedule- must be able to work nights/overnights, weekends, holidays
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