Assistant Front Office Manager
$60,000–$80,000 year
On-site · Singapore, Singapore
Job Summary
The Assistant Front Office Manager is responsible for overseeing the efficient operations of the Front Office at Mandarin Oriental, Singapore. Key responsibilities include ensuring accuracy of guest history and services, motivating team members to upsell rooms, coordinating with departments for group movements, and establishing operational standards. The role requires a Bachelor's degree and a minimum of 5 years of experience in a luxury hotel environment, with at least 3 years in a Duty Manager role.
Required Qualifications
- Minimum 5 years of experience in a 5-star hotel environment
- At least 3 years of experience as a Duty Manager in a luxury hotel or similar capacity
Desired Qualifications
- Familiarity with emergency procedures
- Familiarity with security protocols
- Understanding of guest service standards
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