Assistant Front Office Manager
$70,304–$70,304 year
On-siteMonterey, California, United States
Job Summary
Supervise front office, concierge, PBX, and bell staff to ensure profitability and exceptional service. Manage day-to-day operations, including selecting, training, and developing team members while handling complaints, disputes, and grievances. Collaborate with the Front Office Manager on service improvements and model appropriate behaviors to empower employees. Work the evening shift primarily to ensure Manager On-Duty coverage, utilizing strong organization and problem-solving skills in a fast-paced environment. Requires prior cash handling experience and at least two years in a similar hotel front office role.
Required Qualifications
- Prior cash handling experience
- Minimum of 2 years previous hotel front office in a similar role
- Ability to work a flexible schedule to include weekends and holidays
- Pre-employment drug test
- Background check
Desired Qualifications
- Excellent guest service, organization and problem solving skills
- Ability to multi task and work in a fast paced environment
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