Assistant Front Office Manager

Collaborate with clinical managers and staff to assure smooth patient flow, quality assurance, and consistent continuity of care. Foster working relationships across ancillary services, fiscal divisions, and specialty departments to develop effective referral mechanisms. Monitor staff performance, assign breaks and lunch shifts, and ensure proper coverage at all times while maintaining accurate time sheets and petty cash reconciliation. Collect co-pays, verify billing forms, and handle telephone inquiries in a professional, friendly manner. Greet patients and visitors, oversee waiting room activities, and maintain confidentiality of all health center information. Rotate with other front office personnel with little notice, covering later clinic hours including weekends between facilities.